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FAQ

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How to update your devices

Tip: the devices itself wouldn’t indicate anything during updating process


1、  Take out the batteries

2、  Make USB cable connect the computer first

3、  Hold the fire button and then make USB cable connect your device

4、  Open updating Soft ware ,then you can see the computer indicate as below:

5Click “choose” to choose the file for the device updatethen you can see the computer indicate as below:

6Finally, click “Update” to finish updating

Tips:Take out the batteries and make USB cable connect the computer first.

Then hold the fire button and make USB cable connect your device at the same time.

1.  Can not find the corresponding product upgrade software?

If you can not find the corresponding product upgrade software, because the product upgrade software has not yet released, if you have any suggestions to upgrade the product, you can contact Livechat staff.

2.  What if the device cannot turn on after upgrading?Or failed to upgrade?

If the device cannot turn on after upgrading , firstly, please take out the cells, wait for a few minutes, then install the battery.

If you failed to upgrade,you can also change other USB cables or computers for a try.

Tips:1.All upgrade software only applies to windows7 system

2.Software can be upgraded repeatedly


Reference video: https://www.youtube.com/watch?v=qlgdhIH8XJY


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